SHD Support - X-T3 – Fuji – Troubleshooting – Line on Monitor at DCI 4k 17-9

X-T3 – Fuji – Troubleshooting – Line on Screen Monitor at DCI 4k 17:9

PROBLEM

I noticed a problem with my monitor Focus -11841 when I switch my Fujifilm X-T3 into the following settings DCI 4K 17:9 with either H.264/H.265 codecs All-Intra 23.98 at f5.6 - shows at all fps, screen goes black at higher than 25fps (3840/2160). other 4k signal is fine. Problem is not replicable on any other screen with same setting.

Tried other cameras, tried others cameras, updated to 3.3.5.  No line from any other device on focus, and no line on monitor when splitting the signal between the TV and Focus, its only at those

SOLUTION

The SmallHD monitor does not accept DCI 4k image properly, it is a codec issue with the 17:9 aspect ratio.  It will not affect your recording.

UHD 4K will work on some units (3840x2160).

Keywords

Black White Lines on screen, image issue, broken signal, odd signal.

CASE: