SHD Support - 503U/703U/1303/1703 –Troubleshooting – Multi-Screen Input Selection

503U/703U/1303/1703 –Troubleshooting – Multi-Screen Input Selection

PROBLEM:

we were feeding two cameras to the small hd 1703 and on the multi screen, we could only see A camera going into SDI 1. In the office today, I selected SDI 2 on the inputs page as the default input and then the multi screen worked properly. I just want to make sure this isn’t some kind of glitch or a circuit going bad or something. It seems strange that the multi screen only works when SDI 2 is set to the default input. We’re in the latest version of firmware and I’ve also tried a factory reset.

SOLUTION:

The Left video image on the multi view page always shows the monitor's primary input.

If the camera is inputting SDI on the primary input, then on the left side you will see the primary, and whatever you select will be on the right when using the multiviewer function found in the menu system.

The MultiScreen function is its own Page, you can not have multiple “multi Screen Input” pages.

Keywords

dual input, multi input, dual sdi, sdi inputs,

CASE:   SC177788