SHD Support - Firmware All Minitors – SmallHD - Technical – Background Image Upload after 3.3.3

Marshall Main

501,502,Focus,701,702,703,1303 – Firmware – Background Image Upload after 3.3.3

PROBLEM

I have updated the firmware. I can not load the background image. I have tried a screen capture and several different types of images. What can I do?

SOLUTION

Allow for your monitor to run for 1 hour after the update before attempting to upload any background images.

The image needs to be .jpeg or .png and less than 1MB in size. The image should match the resolution of the monitor:

1920x1080 for 1703, 1303, 502, 702 Bright/Black, FOCUS OLED

1280x720 for FOCUS 5, FOCUS Bolt

1280x800 for 701/702 Lite, 702 OLED

1920x1200 for 703, 702T, Cine7, FOCUS 7

To apply the background go to Settings > User > Backdrop and you can enable the custom backdrop and pick which file to use.

If you are having issues, try the following:

Wipe the SD card of any other files/ reformat.

Remove all power to the monitor for 30 seconds.

Using the UI menu, do a factory reset of the monitor.

KEYWORDS

Firmware, 3.3.3, update, background image, bkg, logo, background file, custom backdrop