All Genesis Models Firmware – Troubleshooting - Screen Capture not saving to SD
PROBLEM
"Image capture failed. No storage volume writable or specified volume not writeable when attempting to capture an image."
The SD card is not recognized for image captures.
SOLUTION
Reset the capture location. Go to Settings > Capture > Capture Location and click Reset Capture Location. Then reselect the SD card.
There was a firmware bug that affected some customers on older firmware, it is recommended updating to beyond 3.4.4+
Keywords
Image capture, screen capture, capture, SD missing, won’t capture.
CASE:
SC177410
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