SHD Support - Firmware 701, 702, 1303, – SmallHD – Troubleshooting – image capture failed message Firmware 3.3.3

701, 702, 1303, – Firmware 3.3.3 – Troubleshooting – image capture failed message

PROBLEM

I can’t take screenshots anymore :( Every time I press the button it says „IMAGE CAPTURE FAILED No storage volume writeable when attempting to capture an image.“ I already tried using another SD card, another freshly formatted one and updating the 701 again but nothing solved the problem. I also recognized that in the Settings under capture / Image capture / there is no option anymore to choose the sd card folder. But with LUTs the sd card works fine in the menu! 

SOLUTION

1.  Either pick a Capture Location, or click Reset Capture Location, which will change the location to "First writeable volume"

If the name of the SD card changes, it can throw off the system, this reset should solve the problem.

If you have further issues, would you please send us a copy of your profile so that our technicians can reproduce your monitor here in house. To do this go to the menus>Profiles>save profile.  This will create a file you can email us.

Keywords:

703, 502, 501, focus, bolt, 1703, 703u, bright, 502b, smallhd

CASE: