SHD Support - Ronin S – DJI – Troubleshooting - Monitor goes black when gimbal plugged in chain

Ronin S – DJI – Troubleshooting - Monitor goes black when gimbal plugged in chain

PROBLEM

I am having an issue with my focus monitors connection and wondering if you have any ideas. I have a Sony A7iii on a DJI Ronin S. The monitor works just fine except when I connect the gimbal via usbc>mccc. Once the gimbal is connected the monitor goes black. I can select a setting on the camera where the menu screen will appear on the monitor but still no image. Not sure if this is a monitor, camera, or gimbal fix. Any ideas?

SOLUTION

This is a known issue on the Ronin-S Facebook group, The DJI Forum and DivixUser Forum and it affects all brands of monitors.  

The issue is stemming from the Ronins’ connection “PC Tether”.  One of the displays will be disabled.  This is the communication between the camera and the gimbal.

You need to use the MCCC Sony Branded cable and in the menu settings change the Output to USB.

Keywords

ronin-s, gimbal, black screen, powers off, broken, sony, panasonic, fuji, cannon

CASE:   SC181593