SHD Support - Sony A7iii/A7siii/A9 - Troubleshooting - No signal from HDMI going to monitor

Sony A7iii/A7siii/A9 - Troubleshooting - No signal from HDMI going to monitor

PROBLEM

I recently upgraded cameras to the Sony A7S III and cannot get it to connect to my SmallHD Focus 5. I've used an HDMI to HDMI cable and while on my Sony A7R II it naturally connects I cannot get a video read from the A7S III. Not sure if there is a specific cable i need to switch to but I cant find anything online for troubleshooting. Would appreciate any help as I love my Focus 5. Thank you!

SOLUTION

Make sure cable is working and is not defective. In the camera, turn the Time Code Output off & turn off the HDMI Info Display off. 

Keywords

sony, alpha, a7s, a7r, a7iii, a9, a7siii, signal, hmdi, display, output