FOCUS – SMALLHD – TROUBLESHOOTING – Wont power or intermittent power from touching battery
The unit isnt powering any more.
When i lay it down or touch it lightly or touch the battery, it powers off.
This is caused by damage to the battery pins on the unit. This will need a repair please reach out to the support team to set up an RMA.
We recommend sticking to a single brand of battery and to be careful when packing or traveling with the unit. The pins can be bent if different brands of battery are used as there can be a variances in tolerances.
Keywords powerin, flakey, on off, issues,